Service Level Agreements

-
http://www.manageengine.com/products/service-desk/sla-management.html

Comments

Post a Comment

Popular posts from this blog

Troubleshooting Netlogon Error Codes

-
Image
Quick Reference: Troubleshooting Netlogon Error Codes ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ January 28, 2013   by  Mark Morowczynski [MSFT]   //   24 Comments 0 0 Hi this is Brandon Wilson and today I will be providing you with a quick reference for troubleshooting Netlogon error codes. I say “quick reference” very loosely here, because this is one of those sticky subjects that can easily expand into many more areas and become a very long discussion. So, I’m going to do my best to focus on just the codes and possible solutions for the error codes that are more common to see. Anyone who has dealt with some of these issues knows that some of these outlined areas can lead to huge revenue loss for a business, or at the very least an annoying authentication prompt J I welcome you to leave comments and questions, or suggestions for articles that you as the reader would be interested in seeing us do on AskPFE Platforms ( http://blogs.tech...
Read more

Troubleshooting AD Active Directory Replication Error 8456 or 8457: "The source | destination server is currently rejecting replication requests"

-
Symptoms  This article describes the symptoms, cause, and resolution steps for situations where Active Directory operations fail with error 8456 or 8457: "The source | destination server is currently rejecting replication requests" The DCPROMO promotion of a new domain controller in an existing forest fails with the error "The source server is currently rejecting replication requests."  Dialog title text:    Active Directory Installation Wizard   Dialog message text:   The operation failed because:   Active Directory could not transfer the remaining data in directory partition   to domain controller .  "The source server is currently rejecting replication requests." DCDIAG reports the error "The source server is currently rejecting replication requests" or "The destination server is currently rejecting replication requests." Testing server: Default-First-Site-Name\     ...
Read more

Troubleshooting SCEP certificate profile deployment to Android devices in Microsoft Intune

-
Image
Introduction This guide provides an architectural overview of SCEP certificate profile deployment to Android devices in Microsoft Intune, including how to verify that each step is successful. It also provides troubleshooting suggestions for some of the most common issues that you may encounter during the deployment process. It's assumed that you have configured the NDES server, the Trusted Root profile and SCEP profile. In the example in this guide, the Trusted Root and SCEP profiles are named as follows: Trusted Root Profile: AndroidNorthEndRootCert SCEP profile: AndroidSCEP Overview of SCEP communication flow NDES and SCEP issues are some of the most challenging problems that may be encountered when you use Microsoft Intune. Having a basic understanding of the architecture and the communication flow of the SCEP process helps you identify or narrow the scope of the issue. It's important to understand how to collect logs, ...
Read more