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Job Description

To handle calls, emails, facsimiles & order exceptions.


•Receive inbound calls and enter details into the entry tool. •Communicate with respective stakeholders via Fax/Email to collect information or update information

•Examine and correct exceptions

•Retrieve, compile, sort, verify accuracy and enter data from source document into the database according to prescribed standards

•Ensure strict confidentiality of client records

 

Non Graduates & Graduates can apply

 

Fixed Shift (6.30 p.m to 3.30 a.m) Saturday, Sunday Off, Pick up and drop is provided

 

Interested candidates please walk in for interviews from Monday to Friday between 10 a.m to 4 p.m

 

RR Donnelley

 

AD 45, Karunaa Conclave

4th Avenue, Shanthi Colony

Anna Nagar, CHENNAI

Tamilnadu,India 600040

 

Contact Person - Michelle

Salary:
INR 1,50,000 - 3,00,000 P.A

Industry:
BPO, Call Centre, ITeS

Functional Area:
ITES/BPO/KPO, Customer Service, Ops.

Role Category:
Voice

Role:
Associate/Senior. Associate -(NonTechnical)

Keyskills:
call center, customer support, customer care, voice, inbound, outbound

 

Desired Candidate Profile

Education:
(UG - Any Graduate - Any Specialization, Graduation Not Required) OR (PG - Any PG Course - Any Specialization, Post Graduation Not Required)

Please refer to the Job description above

Company Profile

RR Donnelley
RR Donnelley is a 145 year old, $11.5 billion Fortune 500 company, and a global provider of integrated communications including premedia, printing, logistics and business process outsourcing services. The Global Outsourcing (GO) division is among the world’s leading professional service providers of integrated onsite-offshore services in finance, publishing, manufacturing, transportation, telecommunications, healthcare, advertising, and investment banking to Fortune 500 companies and professional services firms in the United States and Europe. Our operations are spread across India, Philippines and Sri Lanka, with sales and delivery offices in the United States and United Kingdom.

RR Donnelley is committed to providing a meritocratic environment that values, recognizes and rewards our employees for their performance.

  

Contact Details
 

Executive Name:
Michelle D'Cruz

Contact Company:
RR Donnelley

Address:
Karuna conclave #AD45, 4th Avenue, Shanthi Colony Annanagar, CHENNAI,Tamilnadu,India 600040

Telephone:

91-44-64602099

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